You are entitled to a repair, replacement, or refund if the product fails to meet acceptable quality standards. For a major failure, you can request a full refund or replacement and may also claim compensation for any reasonably foreseeable loss or damage. For minor issues, the product will typically be repaired or replaced. Baby Bunting may ask for the product to be inspected or for photos/videos of the defect to assess the claim.
The items you purchase from Baby Bunting come with guarantees that cannot be excluded under the Consumer Guarantees Act (NZ). You are entitled to have the goods repaired or replaced if the goods fail to meet the consumer guarantees and the problem or fault is not of a substantial character. You are entitled to a replacement or refund where the problem or fault is of a substantial nature, and you may also be entitled to compensation for any additional loss or damage from the failure to meet the consumer guarantees. Action to remedy the problem may include instructions on proper use. We may need to inspect the goods (or send to the supplier for inspection) or request pictures or videos of the defect to make an assessment.
You are entitled to a repair, replacement, or refund if the product fails to meet acceptable quality standards. For a major failure, you can request a full refund or replacement and may also claim compensation for any reasonably foreseeable loss or damage. For minor issues, the product will typically be repaired or replaced. Baby Bunting may ask for the product to be inspected or for photos/videos of the defect to assess the claim.
The items you purchase from Baby Bunting come with guarantees that cannot be excluded under the Consumer Guarantees Act (NZ). You are entitled to have the goods repaired or replaced if the goods fail to meet the consumer guarantees and the problem or fault is not of a substantial character. You are entitled to a replacement or refund where the problem or fault is of a substantial nature, and you may also be entitled to compensation for any additional loss or damage from the failure to meet the consumer guarantees. Action to remedy the problem may include instructions on proper use. We may need to inspect the goods (or send to the supplier for inspection) or request pictures or videos of the defect to make an assessment.